FAQ

Frequently Asked Questions

Common questions about plan comparison and enrollment.

Health Insurance Marketplace A Special Enrollment Period allows you to enroll in health coverage outside of Open Enrollment if you experience a qualifying life event. Common qualifying events include losing coverage, moving, getting married, or changes in household size.

Many individuals and families qualify for Premium Tax Credits that help lower monthly health insurance costs. Eligibility is based mainly on household income, family size, and location, and many consumers are surprised by how affordable coverage can be.

You can enroll with the help of one of our licensed agents who will walk you through your options and help you complete your application. We can also help you check your subsidy eligibility and find a plan that fits both your healthcare needs and budget.

Medicare Original Medicare includes Part A (hospital coverage) and Part B (medical coverage), but it does not typically include dental, vision, hearing, or prescription benefits. Medicare Advantage (Part C) plans combine your Medicare coverage into one convenient plan and often include valuable extra benefits such as dental coverage, prescription drug coverage, transportation, gym memberships, and OTC cards that can be used for approved health items at stores like CVS Pharmacy.

Your Initial Enrollment Period is a 7-month window that begins 3 months before your 65th birthday month, includes your birthday month, and ends 3 months after. Enrolling during this time gives you the opportunity to explore Medicare Advantage plans that may offer more benefits and lower out-of-pocket costs than Original Medicare alone.

Original Medicare allows you to visit any provider that accepts Medicare nationwide, while Medicare Advantage plans use provider networks to help coordinate care and control costs. Many Medicare Advantage PPO plans offer flexibility to see out-of-network providers, and our licensed agents can help you find a plan that includes your preferred doctors and hospitals.

You can enroll by speaking with one of our licensed agents who can help you compare Medicare Advantage plans and find the coverage that best fits your healthcare and budget needs. Our team will guide you through the enrollment process and answer any questions along the way.

Privacy Policy

Golden Shield Health Insurance values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

Types of Data Collected
When you communicate with Golden Shield Health Insurance via SMS, we may collect information such as:

• Your phone number
• The content of your messages
• Responding to your inquiries
• Providing customer support

This information is used solely for the following purposes:
We will not use your SMS data for any other purpose without your written consent.

Protection of SMS Data

Golden Shield Health Insurance employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data

Golden Shield Health Insurance does not disclose SMS contact or content data to third parties unless:

• Required by law
• Necessary to protect the rights, property, or safety of [Business Name] , its users, or others
• Your Rights

User rights/You have the right to:

Access, correct, or delete your SMS contact or content data, except where retention is required by law

For assistance or to exercise your rights, please contact us at [Organization Contact info].

Retention policy

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.When deciding what the correct time is to keep the data we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical purposes in which case we may use this
information indefinitely without further notice to you.

Changes to this SMS Privacy Policy

Golden Shield Health Insurance reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Contact Us Info@goldenshieldhealthinsurance.com

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your information through our forms.

We may collect personal information such as your name, phone number, email address, zip code, date of birth, and any details you provide related to insurance needs. We may also collect basic technical information like IP address and browser data to improve website performance.

Your information is used to connect you with a licensed insurance agent, help you review Medicare and ACA health plan options, check eligibility, and follow up on your request. We do not sell your personal information.

By submitting your information, you consent to be contacted by a licensed insurance agent via phone call, text message, and/or email regarding Medicare and ACA health insurance options. Message and data rates may apply, and consent is not required as a condition of purchase.

We may share your information only with licensed insurance agents, insurance carriers, and trusted service providers who assist in delivering our services.

We are not affiliated with or endorsed by the U.S. government, the federal Medicare program, or any state or federal agency. We assist consumers with enrolling in Medicare Advantage plans and coverage through the Health Insurance Marketplace.

We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

Our website may use cookies and similar technologies to improve user experience and analyze traffic, and you may disable cookies in your browser settings.

If you have any questions or wish to stop communication, you may contact us using the information provided on our website.